The implementation of a quality and safety management system was a strategic decision by MOSS S.r.l. starting in 2010 (for quality) and in 2011 (for safety). The idea was born from the desire of the management to improve the company’s internal organization in order to optimize both the service delivery management and the realization of the products. This system was designed to manage business processes that are aimed at improving the effectiveness and efficiency of the Organization, as well as the final Customer’s satisfaction. For this reason, MOSS S.r.l has implemented a system of traceability of documents and recordings that takes the name of ISO 9001 quality system.